Any customer having a grievance/complaint/feedback with respect to the product and services offered by InCred Financial Services Limited (hereinafter referred to as ‘the Company’) may write to the Company’s Customer Service Department through any of the following channels:
Customers are requested to first raise their concerns through any of the channels mentioned above. If the same is not resolved within 5 days or if the customer is not satisfied with the solution provided by the customer care service, then the customer may follow the below escalations for resolving their grievances:
Name: Ms. Rosy Dsouza
Contact: 022-42117799
Email: [email protected]
If the complaint is not resolved within a period of five days or if the customer is not satisfied with the solution provided, they may approach the Grievance Redressal Officer:
Name: Mr. Vaidyanathan Ramamoorthy
Email: [email protected]
Telephone: 022-42117799
Address: Incred Financial Services Limited, 1203, 12th Floor, B Wing, The Capital, Bandra
Kurla Complex, Mumbai - 400051
Details of InCred Personal loans can be found at https://personal-loans.incred.com/personal-loan
Customers can also visit the RBI Sachet Portal for further assistance: https://sachet.rbi.org.in/
Name:Ms. Rebecca Nunes
Contact Number: 07447471230
Address: Hermes Waves, Central Ave,
Kalyani Nagar, Pune, Maharashtra- 411006
Email: [email protected]
